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Simple Business Systems, Inc.
216G Mt. Hermon Road
Suite 1603
Scotts Valley, CA 95066-4009

Phone Toll Free: 877-336-7274 (SBSI)
Phone Direct: 831-336-2958
Fax: 831-401-2660

8:00AM - 5:00PM PST M-F

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How To - Recover (Re-Create) Forgotten Password
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Article ID: 000046
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If you have forgotten your SimplePort subscriber password you can create a new temporary password using the automated “Password Forgotten” system. 

Simply enter your subscriber id in the Subscriber Login Username Field (your subscriber id is the email address you used when creating your SimplePort account). Do not enter anything into the Password Field, just click the LOGIN button. You will be taken to the Welcome, Please Sign In page with the Error: No match for E-Mail Address and/or Password displayed. Click on the Password Forgotten, Click Here link.

In that screen, enter the email address (your subscriber id) in the E-Mail Address field and click the continue button. A new password will be sent to the email address you entered (it MUST be the same address as your subscriber id). When you receive your temporary password, login into the SimplePort site using the temporary password (we recommend you copy and paste the password from the email message into the password field). If you have tried the old password more than five times (unsuccessfully) you will be locked out of the site, we suggest your refresh the SimplePort home page in your browser and attempt to login in again using the new temporary password.

Once logged into the site, click the My Account link in the top-level site navigation bar. Under the My Account section click the Change My Account Password link. Follow the instructions to change the temporary password you just received to one of your own choice.

If this process does not work for you, please contact SimplePort Service at and request a temporary password (or call us at 1-877-336-7274 toll free).

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